Charlotte So Atpi
Property Manager @Blakes Estate Agents & Property Services
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WORK HISTORY
Property Manager @Blakes Estate Agents & Property Services
London, GB
I have experience conducting site inspections, ensuring Health & Safety regulations are adhered to, and having a basic working knowledge of building maintenance systems.• I currently participate in the management of four renowned estates in Richmond and Southwark, namely, Star & Garter House (Richmond Hill), King George Square, Pageant Steps, and Falstaff House. Two of them are listed buildings that are subject to more stringent requirements in terms of repair and maintenance work. • Delivery of exceptional customer-focused service to the Freeholders, Leaseholders and Tenants• Taking responsibility for the Health, Safety and Compliance Standards at site level• Dealing efficiently and effectively with all inquiries concerning all aspects of the management of the development• The management of the long-term planned preventative maintenance plan• Experienced in managing leasehold buildings.• Experienced in managing staff and relevant employment-related issues.• Oversee external contractors, property maintenance, and major works. I have good knowledge of utilizing contractors to ensure value, quality, and speed of work.
EDUCATION
Hong Kong Baptist University
bachelor of social science, school of Communication , Journalism
Hong Kong Baptist University
Bachelor of Social Sciences (Honors) in Communication by Hong Kong Baptist University, Journalism
ABOUT CHARLOTTE SO ATPI
Capitalising my ATPI expertise, I help the RMC, RTM or the freeholder manage the block and fulfil their legal duties for health and safety, fire safety and more. Meet and manage the expectations of the directors and leaseholders of the management company. Foster ample communications between the two parties in accordance with the Lease.Foresee and take precautions to avoid legal risks aroused from the S20 consultation.Maintain good relationship with the leaseholders. Benchmark and supervise the performance of the contractors to ensure the quality of repair and maintenance work. Leverage story-telling skillsets acquired from my journalism background, I help the venture capital/digital transformation agency I formerly employed to use stories to garner interests from stakeholders in the start-up ecosystem, increase engagement and conversion by telling the audience how the organization can address to their intrinsic needs. I am fortunate to witness how digital transformation challenges the status quo of various industries, from retail, food, property to finance. Throughout the process, I realize how digital branding can help organizations stand out, generate leads and create sales.Some background about myself: I held managerial position in the real estate industry for four years. I helped a prominent property developer, a Fortune 500 company, to drive public relations strategy and establish brand proposition when it launched its first project in Hong Kong. Banking on my extensive connections with the media in Hong Kong, the developer has successfully told the story about how its distinctive core value allows it to serve the needs of customers better and make it a preferred brand amongst home buyers. I helped a real estate consultancy firm to foster collaborative media relationships in Hong Kong as well as internationally. The organization garnered media coverage in New York Times, BBC worldwide Service, Bloomberg, SCMP and other major Chinese newspapers in Hong Kong. I had been covering finance reporting for SCMP for over eights years and two prominent Chinese newspapers, Hong Kong Economic Times and Ming Pao, for another five years. Before I take a turn to the Public Relations side, I was an independent investment communication specialist, writing short pieces for Jones Lang Lasalle Hong Kong, Pictet Asset Management and others.
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