Charlotte Joseph

IT Manager @Ubisoft Montréal

Lead a cross-functional team of 12 to support technical teams and align strategic goals.• Facilitate strategic initiatives delivery, ensuring alignment with business goals and removing operational roadblocks.• In charge of implementing standard practices and processes to support operational teams, improving reporting & communication and ensuring alignment with business priorities.• Develop a goal-setting framework for over 400 team members, aligning objectives across departments and optimizing value delivery through ongoing assessments.• Serve as primary liaison for Portfolio Management, preparing project updates and pitches.• Organize town hall meetings with leadership for improved visibility and team engagement.• Guide some operational teams in backlog grooming and capacity estimation, leading to more accurate project forecasts and resource allocation approvals.