Charlotte Halley
Research Compliance Specialist @HonorHealth Research Institute
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WORK HISTORY
Research Compliance Specialist @HonorHealth Research Institute
Scottsdale, AZ, US
Designed and launched a standardized financial consent tool under the Health Literacy TaskForce now used across multiple research programs to enhance patient billing transparency and financial responsibility at point of enrollment.Analyzed and adjudicated 50+ hospital and 110+ professional research billing claims weekly in EPIC, ensuring compliance with Medicare Coverage Analysis (MCA), sponsor contracts, and Clinical Trial Management System (CTMS) builds.Reviewed and validated third-party vendor invoices for imaging and pathology services, securing accurate invoicing and driving a 15% improvement in financial reconciliation turnaround times.Collaborate with finance, clinical staff, and billing compliance teams to identify and resolve discrepancies in research billing, improving billing accuracy and reducing payment errors by 20%.Perform ongoing validation of CTMS builds against study contracts and MCAs, supporting accurate patient visit billing and streamlining billing workflows across multidisciplinary research teams.
EDUCATION
Waukee Community School District
High School
Iowa State University
Master's degree, Biomedical Sciences, General
Iowa State University
Bachelor of Science - BS, Animal Sciences
ABOUT CHARLOTTE HALLEY
Experienced Clinical Research & Billing Compliance Professional | Dedicated to Advancing Transparent, Patient‑Centered HealthcareI am a Clinical Research Billing Compliance Specialist with a strong foundation in clinical trial coordination and a growing expertise in research billing operations, financial transparency, and regulatory alignment. My career in healthcare and biomedical sciences has been shaped by hands‑on experience, analytical problem‑solving, and a deep commitment to improving both patient outcomes and institutional compliance. Clinical & Billing Expertise: My background spans coordinating complex oncology and bone marrow transplantation trials to now leading key billing compliance functions. In my current role, I adjudicate 160+ research‑related hospital and professional claims weekly in EPIC, ensuring alignment with Medicare Coverage Analyses, sponsor contracts, and CTMS builds. I also validate CTMS configurations, review third‑party vendor invoices, and support financial reconciliation improvements—contributing to increased accuracy, reduced payment errors, and streamlined workflows across multidisciplinary teams. Training, Education & Process Optimization: I’ve designed and launched a standardized financial consent tool adopted across multiple research programs to enhance patient billing transparency. Throughout my career, I’ve created and delivered training for new and experienced staff, collaborated on process‑improvement committees, and championed user‑friendly, consistent workflows that support operational excellence. Cross‑Functional Collaboration: Whether working with finance teams, clinical staff, sponsors, or compliance leadership, I prioritize clear communication and partnership. My ability to translate complex billing and protocol requirements into actionable guidance helps teams stay aligned, informed, and audit‑ready. Data & Systems Proficiency: My experience includes EPIC, CTMS platforms, Medidata, and Provantis, with a strong focus on accuracy, documentation integrity, and data‑driven decision‑making. Education & Leadership: With a Master’s in Biomedical Sciences and a Bachelor’s in Animal Science, I bring a multidisciplinary scientific foundation. I’ve served as a preceptor, subject matter expert, and workflow leader, supporting colleagues and strengthening team performance.My professional journey is defined by a commitment to excellence, transparency, and continuous improvement. I’m excited to keep contributing to meaningful, compliant, and patient‑focused clinical research.
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