Charlotte Figgins Psy. M.
Customer Success Manager at Lucid | Helping teams to SEE and BUILD the Future
- Role
- Customer Success Manager at Lucid Software
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Charlotte Figgins Psy. M.
At Lucid Software, my role as a Customer Success Manager merges post-sales & marketing…
Experience
Customer Success Manager
Dec 2024 — Present
At Lucid Software, our Customer Success Team is integral to ensuring our customers derive maximum value from our solutions. As trusted advisors, each Customer Success Manager (CSM) works closely with a portfolio of strategic accounts, gaining a deep understanding of their unique business objectives. With a focus on driving product adoption, CSMs provide expertise in change management and are subject matter experts on the Lucid Suite, guiding customers in achieving impactful outcomes aligned with their goals.
Education
Northeastern State University
Bachelor of Fine Arts (B.F.A.)
2009 — 2013
University of Utah College of Social and Behavioral Science
Bachelor of Arts - BA
2016 — 2018
Purdue University
Master of Science - MS
2021 — 2023
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