Charlotte Fallon
Head of Customer Success @Propello Cloud
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WORK HISTORY
Head of Customer Success @Propello Cloud
Manchester, GB
Propello Cloud is a leading SaaS loyalty and rewards platform, helping brands drive acquisition, engagement and retention through innovate reward programmes. Our clients include household names such as HelloFresh, Lebara, Skyscanner and JD Sports, and we continue to expand rapidly across the UK and international markets. In my role as Head of Customer Success I am responsible for leading and scaling the CS function, ensuring the success, retention and growth of our client base.
EDUCATION
Durham University
Bachelor of Arts (BA), Criminology
SKILLS
ABOUT CHARLOTTE FALLON
Propello is a reward-driven loyalty platform. We give you seamless access to rewards from thousands of partner brands via zero-effort programme management.We are trusted by enterprise businesses such as HelloFresh, Lebara, Skyscanner, JD Gyms and Beer52.With Propello, you can instantly launch and manage your customer loyalty programme with an end-to-end solution, with ongoing marketing support should you need it. Reduce time to market, build value immediately and create hyper-relevant experiences for your customers. If you\'d like to discuss how we can help - I\'d love to hear from you!
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