Charlotte Fallon

Head of Customer Success @Propello Cloud

Manchester, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

May 2025 — Present

Head of Customer Success @Propello Cloud

View department →

Manchester, GB

Propello Cloud is a leading SaaS loyalty and rewards platform, helping brands drive acquisition, engagement and retention through innovate reward programmes. Our clients include household names such as HelloFresh, Lebara, Skyscanner and JD Sports, and we continue to expand rapidly across the UK and international markets. In my role as Head of Customer Success I am responsible for leading and scaling the CS function, ensuring the success, retention and growth of our client base.

EDUCATION

2007 — 2010

Durham University

Bachelor of Arts (BA), Criminology

SKILLS

Customer ServiceCustomer SatisfactionTrainingNew Business DevelopmentTeamworkGoogle AnalyticsEmail MarketingStrategic PlanningManagementBloggingSearch Engine Optimization (SEO)Microsoft OfficeSalesSocial MediaCoachingBusiness-to-Business (B2b)Salesforce.comMarketingMarketing StrategyBusiness StrategyLeadershipSocial Media MarketingAccount ManagementBusiness DevelopmentDigital Marketing

ABOUT CHARLOTTE FALLON

Propello is a reward-driven loyalty platform. We give you seamless access to rewards from thousands of partner brands via zero-effort programme management.We are trusted by enterprise businesses such as HelloFresh, Lebara, Skyscanner, JD Gyms and Beer52.With Propello, you can instantly launch and manage your customer loyalty programme with an end-to-end solution, with ongoing marketing support should you need it. Reduce time to market, build value immediately and create hyper-relevant experiences for your customers. If you\'d like to discuss how we can help - I\'d love to hear from you!

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Charlotte Fallon — Head of Customer Success at Propello Cloud in Manchester, GB | Unifers