Charlotte Davies
Head of Channel Development & Readiness @BT Group
Sunderland, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2004 — Present
Head of Channel Development & Readiness @BT Group
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SKILLS
CoachingContact CentersEmployee EngagementCall CentersOutsourcingBusiness TransformationCustomer RetentionOffshoringCall CenterKey Performance IndicatorsTeam LeadershipPerformance ManagementBusiness Process ImprovementTelecommunicationsCustomer SatisfactionVirtual TeamsBpo
ABOUT CHARLOTTE DAVIES
Head of Channel Development & Readiness at BT
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