Charlotte Caldwell
VP, Business Operations @Charlie
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WORK HISTORY
VP, Business Operations @Charlie
EDUCATION
University of New Hampshire
Bachelor of Science - BS
ABOUT CHARLOTTE CALDWELL
Senior operator with 10+ years of experience owning business operations, GTM strategy, and customer lifecycle growth at VC- and PE-backed companies. I’ve built and led high-performing teams across Sales, CX, Ops, BI, and Program Management, and driven company-wide initiatives in partnership with Product, Marketing, and Engineering. I’ve owned and executed growth strategies that generated over $10M in incremental revenue, led cost-reduction efforts saving $4.5M+ annually, and managed operations and budgets for business units exceeding $350M in revenue. Known for defining strategic direction, building scalable infrastructure, and aligning teams around clear outcomes. Experienced in actively partnering with C-suite and Board to shape priorities, inform decisions, and deliver results from early-stage growth through post-IPO and acquisition.
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