Charlotte Begot
International Sales & Export Executive @Chadog Diffusion
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WORK HISTORY
International Sales & Export Executive @Chadog Diffusion
La Rochelle, FR
Managing international client accounts (28 countries):order processing, product availability, and service optimization•Coordinating export logistics: tracking shipments, managing freight costs, and ensuring timely delivery•Leading communication between sales, logistics, finance, and customer service teams•Optimizing customer experience through proactive support and tailored product recommendations•Supporting international business growth through participation in trade shows and market prospection•Translating and adapting commercial materials to meet the needs of global markets•Ensuring compliance with customs and international trade regulations•Monitoring KPIs related to customer satisfaction, order fulfillment, and export performance
EDUCATION
Capital Vin sarl
AĂŻno Certificat de Niveau en Vin
Icademie International
Master 2 (M2), Manager en stratégie d'entreprise spécialité stratégie financière, fiscale & patrimoniale
ISEG
Bachelor's degree, Marketing et communication
Wild Code School
Intelligence artificielle generative en marketing
ISEG
Master 2, Marketing
Wine & Spirit Education Trust
Niveau 1 & 2, Vins et spiritueux
Expert Negociation - Eva Consulting
Niveau 1 et 2
Lycée Rabelais
BAC Littéraire, Langue anglaise et littérature / lettres
Wild Code School
Création de contenus rédactionnel et visuels par l’intelligence artificielle générative, IA, Prompt Engineering
Lycée Louis Armand
Bts, management des unites commerciales
ABOUT CHARLOTTE BEGOT
Les clients ne s’attendent pas à la perfection. Ils s’attendent à être entendus. JB
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