Charlotte Abiodun-Bankole

Senior Customer Technical Services Analyst @Mastercard

Welwyn Garden City, GB

A self-managed and motivated individual with ability to meet targets and produce high quality results. A very hard-working IT consultant with over 15 years technical & 2 years software testing experience, with a wide application of ITIL principles on Service & Incident Management and Delivery. A good team player and a fast learner. Ready to learn new things and adapt easily to new environment. Acknowledged for capacity to tackle the most challenging support issues and multi-task, analyze viable alternatives at the frontline & backend effectively.

FGI Training UK

ITSM V3, Information Technology Service Management Foundation

QA

Troubling shooting & supporting windows 7 in the enterprise

Now Training

Multi-vendor UNIX Fundamentals, Multi-vendor UNIX Fundamentals

Multiverse

Data literacy

University of Ilorin, Nigeria

B.A, ENGLISH