Charline Woods
Customer Success Manager | Customer Success Leader | People Management | Customer Experience
- Role
- Senior Customer Success Manager at ServiceTrade
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Charline Woods
Passionate Customer Success leader with 10 years of field experience, including managing a team at GoTo responsible for 110 enterprise accounts totalling $40 million Annual Recurring Revenue (ARR). Proven track record in enhancing customer experience, driving software adoption, and leading successful teams. Seeking a Manager of Customer Success role to leverage extensive background in account strategy to help coach and mentor a team of CSMs to drive customer loyalty and, in partnership with the sales organization, foster opportunities to mushroom existing accounts, cross-functional collaboration, and team development.
Experience
Senior Customer Success Manager
Feb 2026 — Present
Education
2004-2007 Davis Senior High
High School Diploma
2004 — 2007
UC San Diego
BA, Sociology; Science/Medicine Emphasis
2007 — 2011
Skills
- Event Planning
- Outlook
- Os X
- Microsoft Word
- Microsoft Office
- Sales
- Healthcare
- Account Management
- Sales Process
- Community Outreach
- Leadership
- Jogging
- Teamwork
- Research
- Training
- Time Management
- Customer Service
- Data Entry
- Salesforce.com
- Social Media
- Public Speaking
- Powerpoint
- Microsoft Excel
- Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.