Charlie Yielding
Operational Leader, Mobility Expert, Volunteer, and Data/AI Enjoyer
- Role
- Chief Operating Officer at Net Works, Llc
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Charlie Yielding
As the former Operational Leader of G Squared Wireless, I specialized in integrating Generative AI into our operations, significantly enhancing efficiency and enabling extensive team upskilling. My career, beginning in 2009, has been marked by a progression from a help desk role to executive leadership, where I prioritized data-driven improvements and strategic innovation. My leadership helped position G Squared Wireless as a leader in operational excellence and workforce development through advanced technological applications. I am currently seeking opportunities in AI operations, where I can leverage my expertise to drive similar transformations. Additionally, I continue to co-host the \'Data 4 All\' podcast, focusing on data privacy, security, and the ethical use of technology.
Experience
Chief Operating Officer
May 2024 — Present · Nashville, TN, US
I am in charge of building AI enabled operations to scale proactive MSP products and services
Education
Mississippi State University
Bachelors of Science, Psychology
2001 — 2006
Skills
- Solution Selling
- Operations Management
- Vendor Management
- Direct Sales
- Account Management
- Project Management
- Contract Management
- Managed Services
- Awesomeness
- Process Improvement
- Management
- Wireless
- Corporate Communications
- Strategic Planning
- Customer Satisfaction
- Product Management
- Customer Service
- Team Leadership
- Leadership
- Telecommunications
- Call Centers
- Business Development
- Contract Negotiation
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