Charlie Webster

Customer Success Leader | Driving Cloud Growth, Enterprise Transformation & Security Strategy | Microsoft

Role
Customer Success Account Manager at Microsoft
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Charlie Webster

I’m a Customer Success and Business Development leader with over a decade of experience at Microsoft helping organizations transform through cloud adoption, IT modernization, and partner enablement.Throughout my career, I’ve consistently exceeded growth and renewal targets, guided global enterprises through complex IT transformations, and built trusted executive relationships that drive long-term value. I’m recognized for developing scalable programs, mentoring high-performing teams, and aligning technology with business outcomes.Today, I’m expanding my focus in cloud and security strategy, with certifications including CompTIA Security+ and SC-900 and ongoing pursuit of SC-200, SC-100, and CISSP. My goal is to become a trusted advisor at the intersection of business and security — helping organizations strengthen resilience while accelerating innovation.Recognitions such as multiple Microsoft MVP and Team Player awards, along with nominations for the Living Our Culture award, reflect my commitment to collaboration, integrity, and customer-first leadership.

Experience

  1. Customer Success Account Manager

    Microsoft

    May 2024 — Present · Dallas-Fort Worth, TX, US

Education

  • Southern New Hampshire University

    Business Studies in Computer Information

  • Tarrant County College

    Comp. Science and Business Management

  • Comptia

    Security+

Skills

  • Driving Results
  • Store Management
  • Team Leadership
  • Information Technology
  • Sales Operations
  • Store Operations
  • Cpfr
  • Visual Merchandising
  • Big Box
  • Customer Service
  • Scrum
  • Talent Management
  • Employee Training
  • Shrinkage
  • Microsoft Office
  • Sales
  • Planograms
  • Time Management
  • Entrepreneurship
  • Process Scheduler
  • Merchandising
  • Inventory Management
  • Inventory Control
  • Coaching
  • Software as a Service (Saas)
  • Business Development
  • Sales Management
  • Information Security
  • Operations Management
  • P&L
  • Strategic Planning
  • Network Security
  • Management
  • Team Building
  • E-Commerce
  • Hiring
  • Retail Sales
  • Marketing
  • Account Management
  • Project Management

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Charlie Webster — Customer Success Account Manager at Microsoft in Dallas-Fort Worth, TX, US | Unifers