Charlie Kiel
Ecommerce Operations & Supply Chain
- Role
- Ecommerce Operations Manager at Day One Digital
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Charlie Kiel
In Ecommerce Operations, I leverage my extensive knowledge of the Amazon ecosystem and my skills in logistics to provide exceptional service and support to CPG clients. I have over six years of experience in managing and optimizing ecommerce supply chains. I am passionate about improving processes and streamlining workflows, both internally and externally. I have successfully led Amazon PO shipping and logistics for both Vendors and FBA, cleaned up inventory and PO management processes across client accounts, and advised and instructed shipping guidelines for FBA and Vendor PO processes. I also work cross-functionally with other channels and teams to implement launch plans and brand strategies, and drive operational improvements while planning and executing on KPIs. My goal is to equip our customers with the best growth strategies and top-tier platform support.
Experience
Ecommerce Operations Manager
Mar 2024 — Present · Seattle, WA, US
Supply chain optimization• Chargeback mitigation & recovery• Shortage invoice repayments
Education
California State Polytechnic University-Pomona
Bachelor of Science (BS), Hospitality Management
Skills
- Food & Beverage
- Customer Service
- Restaurants
- Restaurant Management
- Menu Development
- Hospitality
- Food Service
- Fine Dining
- Sales
- Culinary Skills
- Hospitality Management
- Serve Safe Certified
- Servsafe
- Banquets
- Sales Process
- Catering
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