Charlie Keyes

About Charlie Keyes

As a Business Development, Sales, and Account Management Professional in the Life Science, Central Lab, Artificial Intelligence, and SaaS sectors, I help pharma and biotech drug development clients who are seeking solutions to deliver Phases I-IV clinical trials efficiently, accurately, and cost-effectively.While I have closed multi-million dollar contracts in the laboratory and information services business, I feel that my greatest value is how I support my clients in their quest to improve the lives of millions of patients who suffer from debilitating diseases. It’s that feeling of making a positive difference in people’s lives and creating winning scenarios for all stakeholders that fuels me to find solutions. I launched my career selling oncology lab services over the phone and then in person to physicians and hospitals. The rigorous technical training I received gave me a solid foundation that supports me to this day. With more than a decade working in clinical trials, I’m no stranger to specialty testing, specimen collection, and shipping supplies, logistics, sample storage, and web access to lab results. After years of developing and refining my skills, I would say that my strengths are bringing in new business, growing existing accounts, cultivating client engagement and retention, expanding market share, improving processes, and hitting sales targets, which have resulted in achievements such as:Portfolio account manager at ACM Putting an unknown start-up on the map as a player in global clinical trials Successfully bidding against the larger players Winning the Target Award from ICON (2017) for outstanding performance

Experience

1. Director of Business Development

   ACM Global Laboratories

   Mar 2023 — Present · Rochester, NY, US

Education

• University of Rhode Island

  BA, Speech Communication

  1981 — 1986

Skills

• Biotechnology
• Clinical Trials
• Networking
• Start-Ups
• Logistics
• New Business Development
• Pharmaceutical Industry
• Sales
• Life Sciences
• Clinical Development
• Management
• Lifesciences
• Strategic Planning
• Infectious Diseases
• Laboratory
• Cross-Functional Team Leadership
• Healthcare
• Business Development
• Medical Devices
• Clinical Research
• Oncology
• Hardware Diagnostics