Charlie Hope

Customer Engineer @Google

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2019 — Present

Customer Engineer @Google

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Manchester, GB

EDUCATION

1994 — 1997

Manchester University (UMIST)

BSC(Hons), Mechanical Engineering

SKILLS

Enterprise 2.0Mobile DevicesItilTechnology Pre-SalesPre-SalesSales SupportPortalsEcmInfrastructureEnterprise ArchitectureService DevelopmentIT StrategyCollaboration SolutionsIT Service ManagementArchitectureSoa and Integration TechnologiesSoaProduct ManagementCloud ComputingSocial CollaborationEnterprise SoftwareCustomer EngagementKnowledge ManagementEnd User TechnologiesEnterprise Content ManagementClient EngagementTechnical PresentationsSocial BusinessService-Oriented Architecture (Soa)Solution ArchitectureEnterprise CollaborationPortal TechnologiesArchitecturesIntegrationService Delivery

ABOUT CHARLIE HOPE

Highly skilled and versatile cloud services and business application consultant with over 20 years industry experience across cloud, end-user, collaboration and integration technologies. Working as a Customer Engineer, with clients in the Manufacturing and Industry sector. I\'m keen to help customers gain advantage from the best of Google Cloud, through accelerating their cloud transformation journey or optimizing their operating model and helping them use technology to achieve their business sustainability goals. My professional development has been across cloud services, end-user desktop and collaboration, web and middle-ware application services and now increasingly around leveraging technology for sustainable business outcomes. Sincere and honest approach to work, reliable and timely with high quality output. Has excellent communication and interpersonal skills, an approachable team player, but also confident as an independent resource. Quick to learn and develop, able to respond rapidly and flexibly to demanding situations and challenges. Specialities: cloud platforms & brokerage, product management, service development, service definitions, technical service definitions, sales support and cost estimation, client engagement and presentation skills, technical implementation and delivery, end user technologies, enterprise collaboration technologies, portal and ecm technologies, soa and integration technologies, cloud platform architectures, optimizing for sustainable outcomes, social collaboration evangelist

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