Charlie Ye
Technical Product Manager | US Army Saxophonist
- Role
- Technical Product Manager at Setco
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Charlie Ye
I’m a technical product leader with experience building and modernizing cloud, analytics,…
Experience
Technical Product Manager
Mar 2024 — Present · Lawrenceville, GA, US
Assumed technical leadership of VibePro (vibepro.com), an IIoT vibration analysis platform for industrial asset monitoring, stabilizing platforms and spearheading strategic initiatives to support growth and customer success. • Drove 20% net customer growth, including Reynolds, our second-largest account contributing 50%+ of annual revenue.• Supported users at 300+ companies on legacy and modern IIoT platforms, maintaining 75% legacy and 91% new platform retention, despite sales team cutbacks.• Launched VibePro Online (web) and Machine Analyzer (iOS) platforms, expanding capabilities and improving user engagement.• Delivered AI-based analysis tools and fault detection, enabling customers to quickly identify potential issues and significantly reducing manual review effort for critical measurements.• Built and led a new cross-functional engineering team of 4, driving the transition and Agile transformation to increase delivery speed by 40% and improve alignment between engineering and customer teams.• Managed AWS infrastructure and DevOps, reducing incident response time by 75%, maintaining 99.9% uptime, and reducing costs by 15%, ensuring scalable, reliable platform availability.
Education
Denning Technology & Management Program
Minor in Computing & Business
Georgia Institute of Technology
Bachelor's Degree, Computer Science
University of North Georgia
Graduate Certificate, Cybersecurity
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