Charlie Grappone

About Charlie Grappone

I fell into hospitality at 21 years old, starting as a bellboy at a 65 room Hampton Inn in NYC. 20 years later, I\'ve opened hotels in both operations and sales roles, worked for a variety of well-known brands, led sales teams on the property level as well as nationally, and wake up loving what I do every single day. As of today, I\'m part of Hyatt\'s National Sales Team, working with great clients around the country and assisting with their needs in group blocks, events, meetings, travel & expense programs, and the like.More importantly, I\'m a father of two of the sweetest little girls you ever did see.Excited to see where life takes me next!

Experience

1. Account Lead, Hyatt Sales Force - National Sales

   Hyatt

   Dec 2024 — Present · Charleston, SC, US

   Got the call in the bullpen to get into the gameInaugural member of Hyatt’s first National Sales TeamQ4 2025 Account Lead of the Quarterr

Education

• Brooklyn Technical High School

  High School Diploma, Computer Science

  1997 — 2001

• SUNY Purchase

  Bachelor of Arts, Journalism

  2001 — 2005

Skills

• Customer Satisfaction
• Outlook
• Sales
• Negotiation
• Customer Service
• Pre-Opening
• Social Media
• Hospitality
• Trade Shows
• Front Office
• Property Management Systems
• Team Building
• Marketing
• Inventory Management
• Account Management
• Hotels
• Microsoft Word
• Tourism
• Budgets
• Marketing Strategy
• Sales Management
• Strategic Planning
• Hospitality Industry
• Public Speaking