Charlie Deeds

Program Manager, IT Run & Support Team Lead | IT Delivery & Support | Incident Resolution | SRE | Release Management

Role
Program Manager, IT Run & Support Team Lead at Kimball Midwest
Location
Columbus, OH, US
LinkedIn followers
500 followers

About Charlie Deeds

Strategic IT leader overseeing integrated Run & Support Delivery, Incident Response, SRE, and Release Management operations to strengthen reliability, accelerate delivery, and reduce support exhaust. As the Program Manager of the IT Run & Support group, I lead a high-performing technical team executing BAU delivery, incident response, and ongoing platform performance and stability improvements.I’m also committed to developing the next generation of IT talent. I continue to lead our Emerging Technology Professional Program (ETPP)- a structured rotational program designed to accelerate early‑career growth through meaningful project work, mentorship, and real-world impact.Across every initiative, I bring a passion for- Strengthening operational excellence and platform reliability- Enhancing ways of working across cross-functional teams- Driving predictable, scalable processes that support business growth- Empowering people through leadership, coaching, and developmental programsI thrive in environments where technology, process, continuous improvement, and people intersect.

Experience

  1. Program Manager, IT Run & Support Team Lead

    Kimball Midwest

    Nov 2025 — Present · Columbus, OH, US

    Responsible for leading BAU Delivery & Support, Incident Resolution, SRE, and Release Management team operations.

Education

  • University of Dayton

    Bachelor of Science in Business Administration

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Charlie Deeds — Program Manager, IT Run & Support Team Lead at Kimball Midwest in Columbus, OH, US | Unifers