Charlie Darby
Software Support Engineer
- Role
- Software Support Engineer at MetTel
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Software Support Engineer
Aug 2023 — Present · New York, NY, US
Helped create and establish guidelines for first On-Call structure for Bruin Application- Discovered and designed solutions to errors and bugs found within the applications ranging from UI, api calls, SQL stored procedures, edge cases, and much more- Operated in a monthly sprint format, tracking story points from a months worth of user tickets- Learned how to support across a wide range of applications from SQL, Outsystems, Java, Grafana, Dagster, Flink.
Education
The London School of Economics and Political Science (LSE)
Marketing
2018 — 2018
Gilman School
High School Diploma
2009 — 2017
Bucknell University
Bachelor of Arts - BA, Computer Science
2017 — 2021
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