Charlie Ballingall

Business Development Manager @Santander UK

Manchester, GB

I currently manage a set panel of 248 mortgage intermediaries and independent financial advisors.My responsibilities within this role include:Identifying and promoting new business opportunities within my panel.Responsible for meeting sales goals and overall quality of service.Building and maintaining strong relationships with the IFAs and mortgage brokers to increase business.Monitoring market trends, gathering and acting on feedback from the intermediaries.Contributing ideas to improve products and services with initiatives. Reviewing account plans to ensure effective sales activity.Excellent relationship development skills in order to maintain customer retention.I have finished in the top 10 numerous times.2016 Q1 I finished 3rd, 2015 Q4 I finished 4th and in 2012 I was one of the top sales women in the country.