Charles Ward

User Experience Lead @Cabinet Office

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

User Experience Lead @Cabinet Office

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Developing digital services to provide data and analysis for situational awareness, policy making and crisis management decisions. Establishing needs through interviews and research. Designing, testing and iterating solutions as part of an Agile team.

EDUCATION

2005 — 2007

St. Martin's College

Master of Arts (M.A.), Creative Practice for Narrative Environments

1997 — 2000

City St George’s, University of London

Bachelor of Engineering (B.Eng.), Media Technologies, Anthropology

SKILLS

Creative StrategyConcept DevelopmentArt DirectionUser Interface DesignHeuristic EvaluationExperience DesignInformation DesignUser ScenariosUser ExperienceVisual DesignInformation ArchitectureUsability TestingInteraction DesignDesign StrategyMobile DevicesUser InterfaceWireframesUser ResearchMobile DesignDesign ThinkingService DesignWire FramingStoryboardingUser Experience DesignUser-Centered Design

ABOUT CHARLES WARD

I have extensive commercial experience in a Senior and Lead role Designing digital products and services.Personal Profile ⁃ A deep understanding of best practice UX approaches, and experience applying them ⁃ Helping to identify and document problem statements, business requirements, KPIs & OKRs ⁃ Experience working in cross-functional teams to deliver solutions in an agile project delivery environment ⁃ Creating user flows, journey maps, service blueprints, wireframes, and prototypes ⁃ Preparing and conducting user research and usability testing on internal and external users ⁃ Challenging established thinking and championing new ideas to stakeholders in the business ⁃ Presenting Design solutions to stakeholders and delivery teams

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Charles Ward — User Experience Lead at Cabinet Office in London, GB | Unifers