Charles W.
Information and Records Management Specialist | RIM | IM Lifecyle, Privacy, Compliance & Governance | CIP Certified IM Professional | Physical Records Management | M365 Published Author
- Role
- Information & Records Management Specialist, Governance & Compliance at Shell
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Charles W.
An experienced information management professional with over 16 years of experience, I am responsible for developing and implementing an effective information management strategy and related improvement plans for organizations. I have experience in various areas of information management, such as Enterprise information management (EIM), Information lifecycle, Information Privacy, Information Governance, Information eDiscovery, Business information management, Records Information management (RIM), Groups Records Management (GRM), Managing Information and Records Management policies, Information Risk Management (IRM), Physical records management (PRM), and Information Compliance Management.I have also used various electronic records management tools such as Livelink, Drupal and SharePoint.My skills in supporting the development and implementation of enterprise information management systems are in M365 space as SharePoint Online, Shared Mailboxes, Power Automate, Purview, Microsoft Teams, etc. and Filetrail. I have vendor management experiences working with vendors such as CGI, TCS, IronMountain. I am a Certified Information Professional (CIP) from AIIM, Certified Records Analyst (CRA) and Certified Records Management (CRM) from ICRM. I am a published author and have published books on below M365 technology titles: Microsoft Project Essentials: Plan, Manage, and Deliver Projects with Confidence (July 2025) Introducing Microsoft Purview: Unlocking the Power of Governance, Compliance and Security in the Modern Cloud Enterprise (2025) Engage, Excel, and Elevate with Microsoft Viva Engage (2024) Unleashing The Power of ChatGPT (2024) Beginning SharePoint Communication Sites - Understanding and Managing Modern SharePoint Online (2022) Augmenting Customer Experience with SharePoint Online (2019) Introducing Azure Bot Service - Introducing Azure Bot Service - Building Bots for Business (2019) Beginning SharePoint Communication Sites Creating and Managing Professional Collaborative Experiences (2018) Yammer: Collaborate, Connect and Share (2018)
Experience
Information & Records Management Specialist, Governance & Compliance
Jan 2023 — Present · Bengaluru, IN
Managing Information, e-Records, Physical Records with FileTrail and Information compliance for Trading & Supply department.
Education
Ramnarain Ruia College
Bachelor of Science - BSc, Mathematics and Computer
S.I.E.S High School
SSC
University of Mumbai
Msc, Mathematics
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Executive MBA, Middle East batch ME-03, Business Administration and Management, General
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