Charles V. Goodman
Permanent Supportive Housing & Property Management / Customer Service / Change Management / Training & Development / Human Resource / Higher Education
- Role
- Independent Contractor, Driver at Uber
- Location
- Great Falls, MT, US
- LinkedIn followers
- 500 followers
About Charles V. Goodman
Nearly thirty years of industry experience in change management, human resources, training development, management and leadership efucation, service delivery and program evaluation. I enjoy facilitating and managing change, as well as program services and delivery in a customer-focused organization with passionate employees, where work and fun are encouraged, with rewards recognizing both cultural and business achievements.
Experience
Independent Contractor, Driver
Apr 2016 — Present · Dallas-Fort Worth, TX, US
Provide on-demand transportation using the Uber application • Answer questions or engage passengers in conversation • Ensure customer satisfaction during trip, resolving concerns prior to trip completion • Provided over 4800 trips for Dallas passengers • Received 4.96 rating, with over 5-Star Trip Ratings and 58 Rider Compliment Badges.
Education
Texas A&M University
Doctor of Philosophy (Ph.D.), Educational Human Resource Development
1993 — 1997
Brazosport High School
High School, General Studies
1977 — 1981
East Texas A&M University
B.B.A., Major: Management. Minor: Accounting
1983 — 1985
East Texas A&M University
Master's Degree, Interdisciplinary Studies. Major: Counseling & Guidance. Minor: Secondary & Higher Education
1986 — 1987
Skills
- Hris
- Mergers & Acquisitions
- Business Process
- Business Analysis
- Business Transformation
- Policy
- Organizational Design
- Performance Management
- Training
- Process Improvement
- Management
- Consulting
- Operations Management
- Change Management
- Business Process Improvement
- Strategy
- Succession Planning
- Leadership Development
- Human Resources
- Recruiting
- Management Consulting
- Personnel Management
- Restructuring
- Leadership
- Performance Improvement
- Program Management
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