Charles Stepback

About Charles Stepback

Certified Peer Support Worker (CPSW)| Recovery Advocate | Trauma-Informed…

Experience

1. Certified Peer Support Worker (Cpsw)

   Choice Recovery Path

   Jul 2024 — Present · Albuquerque, NM, US

   Certified Peer Support Worker (CPSW)Specializing in Substance Use Recovery, Trauma Support, and Life Skills Development-Provided peer-led recovery support in group and individual settings, facilitating drug and alcohol recovery groups using Motivational Interviewing (MI) and Cognitive Behavioral Therapy (CBT) techniques-Taught coping strategies for cravings & triggers, including mindfulness, breathing exercises, and grounding techniques to support emotional regulation-Delivered trauma-informed care, helping clients recognize and process trauma while fostering resilience and safety- Led life skills classes, including budgeting, parenting skills, and stress management, to promote stability and independence- Managed group dynamics, creating a safe, inclusive environment for participants to share and grow- Utilized de-escalation techniques to support clients in crisis and model healthy emotional responses- Documented client progress and collaborated with therapists, councilors, case managers, and medical professionals for holistic care- Applied lived experience in recovery to mentor and inspire clients, reinforcing hope and self-efficacy. Key Skills:Peer Support | Substance Use Recovery | Trauma-Informed Care | CBT & MI | Group Facilitation | Crisis De-Escalation | Life Skills Coaching

Education

• University of Wisconsin-Milwaukee

  Film Studies

  1990 — 1991

• Front Range Community College

  Associate's degree, General Studies

Skills

• Sales Process
• Marketing
• Salesforce.com
• Lead Generation
• Product Marketing
• Sales Presentations
• Social Networking
• Social Media Marketing
• Solution Selling
• Voices
• B2b
• Enterprise Software
• Sales Management
• Customer Satisfaction
• Training
• New Business Development
• Marketing Strategy
• E-Commerce
• Leadership
• Sales
• Business Development
• Software as a Service (Saas)
• Digital Marketing
• Advertising
• Ppc
• Voice Acting
• Strategic Partnerships
• Crowdsourcing
• Saas
• Online Marketing
• Account Management
• Direct Sales
• Cold Calling
• Challenger
• Pay Per Click (Ppc)
• Crm
• Sem
• Management
• Adobe Creative Suite
• Sales Operations