Charles S.
District Operations Support Manager @Dent Wizard International
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WORK HISTORY
District Operations Support Manager @Dent Wizard International
Chicago, IL, US
EDUCATION
University of Phoenix
Master of Business Administration - MBA, Business Administration and Management, General
University of Phoenix
Bachelor of Science - BS, Criminal Justice Administration
Moraine Valley Community College
Associate of Applied Science - AAS, Criminal Justice
ABOUT CHARLES S.
I offer 20-plus years of senior leadership, business development and service management experience in the retail arena as a forerunner in identifying, leveraging and optimizing marketing, sales and customer engagement opportunities. Multi-level management and service teams I have led have quickly surpassed goals for customer experience and profitability, and established benchmarks for the entire company. My responsibilities have encompassed operations management, budgeting, staffing, customer relations and performance management within high-volume stores and regions. In addition, I have been a creative business leader and problem-solver who has overseen successful performance turnarounds featuring strong and sustainable sales and profit gains. My qualifications feature many core competencies, including motivational leadership, innovative marketing, customer service benchmarking and a contemporary management style. I am also adept at team-building and performance improvement with major achievements involving revenue growth, customer engagement, process improvement, cost reduction, project management and financial controls.
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