Charles Stafford
Reliable, President of Operations, PIER Group LLC focused on developing people to achieve their personal and professional goals
- Role
- President of Operations at Pier Group Llc
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Charles Stafford
Charles Stafford is passionate about helping others meet their professional and personal goals. As the President of Operations for PIER Group LLC, Charles supports a team of professionals focused on delivering exceptional client outcomes for the Research and Education space. His operational knowledge, track record of driving results, and overall passion for coaching others has allowed him to work for companies both within the public and private sectors, of all sizes and geographical reach.As a certified trainer in Leadership Through People Skills, Charles has dedicated himself to the fostering of effective communications within his departments and teams to drive overall business outcomes. This focus on teams has been drilled into him through many years of being coached by Lou Holtz, former Coach of the University of Notre Dame; which instilled his unwavering focus on commitment, trust and showing others that you care.Active in the industry, Charles has been involved as an advisory member of CompTIA’s Partner Council and has participated in several panels at industry events speaking on operational and industry trends. Focused on helping others meet their goals personally, Charles also engages in community organizations previously serving as the Chair of the St. Albert the Great Parish School Board and Parish Pastoral Council. Over the years, he has been identified as a go to for conflict resolution and problem solving within teams, and continues to serve in this manner today.
Experience
President of Operations
Jan 2023 — Present · Jasper, IN, US
About PIER Group LLC:PIER Group formed in early 2018, as the result of a group’s passion for the Research and Education industry. We are a team of professionals with an average of 20 years of experience serving the R&E community. At PIER Group, we are passionate about research and education, and work hard every day to continue delivering the best possible technology, for the best possible value, to R&E customers across the country.Bottom line. Our mission is to provide innovative expertise and best-of-breed solutions to create a competitive advantage for Research & Education community members. About my role:Responsible for operational execution and direct oversight of Human Resources and Accounting functions; including Profit and Loss (P&L), developing others, improving operational performance, business development, planning and budgeting, management reporting and controls, health and benefits administration and the implementation of company programs and policies. Additional responsibilities include supporting our leadership team to maximize its effectiveness and directing our Professional Services organization.
Education
Elgin High School
High School Diploma, N/A
1990 — 1991
University of Notre Dame
BA, Psychology
1991 — 1995
Skills
- Program Management
- Leadership
- Management
- Business Development
- Strategy
- Professional Services
- Networking
- Sales Management
- Strategic Planning
- Managed Services
- Vendor Management
- Process Improvement
- Contract Negotiation
- Training
- Telecommunications
- Project Management
- Team Building
- Sales Process
- Cross-Functional Team Leadership
- Account Management
- Sales
- Change Management
- Business Process
- Customer Satisfaction
- Operations Management
- Leadership Development
- Human Resources
- Labor Relations
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