Charles Sciascia
Creative Director / Chief Operations Officer
- Role
- Certified Webivagenttm at Webivate, Inc
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Charles Sciascia
Accomplished business professional with a unique blend of creativity and operational…
Experience
Certified Webivagenttm
Jan 2007 — Present · Buffalo, NY, US
Specializing in creating dynamic digital experiences that connect businesses with their audiences in meaningful ways. Our goal is to deliver unparalleled online engagement, providing top-tier support, communication, and brand representation- Manage live chats, emails, and social media communications, offering personalized and professional responses- Represent client brands with consistency, adhering to established guidelines for voice, tone, and style- Quickly and efficiently address and resolve complex inquiries or issues, escalating as needed- Analyze engagement metrics and provide feedback to improve service delivery and user satisfaction- Collaborate on creating and refining content to align with engagement strategies- Initiate contact with users to drive engagement, promote services, or preemptively resolve potential concerns.
Education
Amherst Central High School
New York State Regents Diploma
Skills
- Social Media Marketing
- Custom Paypal Shopping Carts
- Web Hosting
- Web Design
- Website Monetization
- Online Video Production
- Social Network Marketing
- Website Maintenance
- Wordpress Design
- Sales
- Adobe Fireworks Cs4
- Domain Name Branding
- Domain Name Appraisal
- Video
- Graphic Design
- Photoshop
- Adobe Premiere Cs4
- Adobe Dreamweaver Cs4
- Domain Name Registration
- Webmaster Services
- Marketing
- Management
- Online Marketing
- Video Editing
- Premiere
- Social Media
- SEO
- E-Commerce
- Google Webmaster Tools
- Domain Registration
- Adobe Photoshop Cs4
- Adobe Fireworks
- Video Production
- E-Commerce Solutions
- Customer Service
- Wordpress
- Dreamweaver
- Search Engine Optimization
- Google Adsense Integration
- Search Engine Positioning
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