Charles Beard
Learning Design Consultant @NatWest Group
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WORK HISTORY
Learning Design Consultant @NatWest Group
Glasgow, GB
o Create and develop an engagement video for NWG’s cheque scanning technology. o Create and develop campaign to roll-out new cash deposit process across all Natwest and RBS branches in the UK. o Structuring learning content around questions for a learning chatbot o Update learning videos for Personal Bankers for a new financial advice system o Design and build 28 modules for a new Queue Management System • Liaise with system developers • Develop TNA • Produce 3 forms of training: • Chatbot text • Procedure steps as PDFs • Interactive walk-throughs
EDUCATION
UC Irvine
E-Learning Instructional Design Certificate, Educational/Instructional Media Design
The University of Manchester
BSc Liberal Studies in Science with Physics, Physics, Science Policy
Alliance Manchester Business School
Ph.D, Marketing
University of Paisley
Postgraduate Certificate in Teaching for Higher Education, Higher Education/Higher Education Administration
University of Paisley
Distance Learning Design, Educational, Instructional, and Curriculum Supervision
ABOUT CHARLES BEARD
An experienced instructional designer with strong IT skills and knowledge of working in defence, higher education and commercial environments. Extensive experience working within formal learning design protocols such as DSAT and ADDIE. A good team member or manager capable of working with project managers, subject matter experts, creative media developers and clients, with a proven track record for delivering results on time and within budget. Available for contract or employment working in the Glasgow area or remotely from home References are available on request.
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