Charles Rickett

Managing Director & Co-founder @V12 Telecom

V12 is a specialist, independent, telecoms company. We use our substantial expertise to help our customers and partners gain tangible business benefits from voice and data technologies. We are a leading provider of Multi-Network Data SIMs to the M2M/IoT sector and were one of the first companies in the UK to provide a simple and cost-effective Direct Routing voice solution for Microsoft Teams. Whether you’re looking at voice, data or business grade connectivity, it\'s never been easier to buy the wrong solution! V12 works hard to ensure our customers and partners invest in the right technologies for their businesses. As Managing Director, my passion is excellence in Customer Service. For more than twenty years, V12 has built a solid reputation for looking after our customers. Much of our business comes through referrals from satisfied clients. In my view, some developments have pushed customer service excellence back and so V12 partners and customers work with people, not bots. It makes a difference.