Charles Lidderdale

About Charles Lidderdale

Known for providing authentic executive leadership and transformative business strategies. A proven change agent tireless in empowering leaders, transforming operations, and disrupting status quo. Consistently contributes with keen ability to distill business objectives into actionable plans capable of accelerating growth and driving revenue. Remains passionate about lifting employee performance by removing barriers, facilitating training, and providing new tools.Career Highlights: 20+ year career of measurable success and progression; leadership scaled from 1 location comprised of 100 employees generating $30M in annual sales to 38 locations comprised of over 3,500 employees generating $1.4B Achieved top revenue growth and operating income market for fiscal year 20••••19 Recognized/awarded in each role as top District Field Supporter, Area Manager, and Market Operations Manager Inducted into 2 territory high performance talent development programs Honored recipient of Territory Innovation Award in both 2008 and 2013 Chosen to lead change as 1 of 4 trainers for area managers and specialty coach as Market Operations Manager Generated top single-store sales growth and top-10 store operating incomeProfessional Skill Set: Mission | Vision | Culture P&L Management Operational Roadmaps Risk Mitigation | Strategy Customer Experience Direct | Indirect Report Leadership Customer-Centric Sales Strategy Training | Coaching | Mentorship Multi-Site Operational Stewardship Change Management | Planning MS Office Suite Oracle | Hyperion ServiceNow Matrix Reports | SSRS Infor HCM

Experience

1. Market Asset Protection and Safety Sr Manager

   Best Buy

   Apr 2023 — Present

   Key Accountabilities:• Responsible for performance to budget on $1.8B+ in revenue across 47 stores in 2 Markets; provides direct support to 2 Associate Vice Presidents and 18 Market Directors and support to over 2,500 employees• Sr. Market leadership position, consistently expanding scope as a subject matter expert in strategic leadership and tactical execution of customer experience, P&L management, drive safety culture and compliance, lead and conduct investigations, identify fraud and loss opportunities, deliver inventory integrity, brand standards, merchandising, and transaction management

Education

• Colorado State University

  B.S., Microbiology and Biological Science, minor Anatomy and Neurobiology

  1995 — 2000

• Kaplan University

  Master of Business Administration (M.B.A.), Business Administration and Management, General

  2014

Skills

• Inventory Management
• Inventory Control
• Coaching
• Sales
• Multi-Unit
• Time Management
• Multi-Unit Management
• Store Management
• Sales Management
• Leadership
• Hiring
• Retail Sales
• Loss Prevention
• Retail Management
• Planograms
• Employee Engagement
• Problem Solving
• Recruiting
• Shrinkage
• Performance Management
• Employee Training
• Mentoring
• Excel
• Visual Merchandising
• Big Box
• Retail
• Driving Results
• Income Statement
• P&L
• Management
• Team Building
• Sales Operations
• Store Operations
• Customer Service
• Customer Experience
• Leadership Development
• Multi-Channel Retail
• Profit
• P&L Management
• Powerpoint