Charles Irvin

WORK HISTORY

EDUCATION

SKILLS

ABOUT CHARLES IRVIN

Results-driven Senior Project Manager with PMP certification and 20+ years of experience in Federal IT, including 10+ years leading cross-functional teams of engineers, analysts, and IT support technicians. Proven ability to analyze complex challenges, develop strategic solutions, and drive execution within collaborative team environments. Expertise spans operating systems, cybersecurity, hardware virtualization, and IT service delivery. Recognized for technical acumen, leadership, and clear communication of complex concepts. Currently holds an Active Secret Clearance.Program Manager for the Department of Labor’s (DOL) Office of the Chief Financial Officer (OCFO).• Performed quality assurance and operations & maintenance for a team of eight, including subcontractors.• Led the design and implementation of UiPath PRA solutions to streamline processes and improve efficiency.• Led the Travel Management Division team in handling service desk requests from DOL travelers.• Led the New Core Financial Management System (NCFMS) account provisioning team in providing access.• Led the applications and tools team in developing applications, interfaces, and automation.• Led the network and information technology team in handling service desk tickets and special projects.• Led the SharePoint team in providing application development and access requests.Deputy Program Manager for DOL Office of the Chief Information Officer OCIO. • Developed detailed network diagrams based on the Cisco ASA 5525 configuration file (3k + lines).• Authored Standard Operating Procedures (SOPs) to guide seamless transitions from staging to production.• Provided project management for the LASAR program, overseeing a team of five software developers.• Ensured alignment with architecture, strategy, and design objectives under the OCIO division.• Managed a 14-member team, including subcontractors, across DCOI, cloud migration, enterprise architecture, unified communications, and statistical analysis initiatives.• Conducted quality reviews of all deliverables under the Quality Assurance Surveillance Plan (QASP).• Led a Proof of Concept (POC) for Azure Cognitive Services, using a video indexer for transcription services.• Designed and implemented the DOL digital signage system using Moxie Studio / QuickLink.Project Manager for DISA National Background Investigation Services • Developed Analysis of Alternatives (AoA) for National Background Investigation Services. • Led AoA project using agile methodologies, including daily scrum, user stories, backlogs, and sprints.