Charles Felsberg
Customer Insights Analyst | Client Insight | Voice of the Customer | CallMiner | Voice Analyst | Speech Analyst | Quality Assurance | QA Automation
- Role
- Contact Center Quality Analyst at Navixus (Formerly Eventus Solutions Group)
- Location
- Columbia, SC, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Charles Felsberg
Talented customer relationship analyst with over twenty years in a customer contact…
Experience
Contact Center Quality Analyst
Navixus (Formerly Eventus Solutions Group)
May 2024 — Present
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