Charles Ekeke
Senior Technical Program Manager 🔹 CSM® & SAFe® 🔹 Driving AI, SaaS & ERP Programs that Deliver Measurable Impact
- Role
- Technical Project Manager at Caesars Entertainment
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Charles Ekeke
I’m a Senior Technical Program Manager and Certified Scrum Master (CSM®/SAFe) with 15+ years of experience leading enterprise-scale AI, SaaS, and ERP programs with budgets exceeding $10MM. I specialize in turning strategic business goals into actionable, cross-functional delivery plans that accelerate outcomes, improve efficiency, and enhance customer experiences across complex technical ecosystems.Throughout my career, I’ve built a reputation for driving clarity, managing ambiguity, and aligning engineering execution with business priorities. I thrive at the intersection of technology, product, and operations, ensuring on-time, high-quality delivery while fostering collaboration between Product, Engineering, UX, and C-Suite stakeholders.Key achievements include: Directed full lifecycle for AR SaaS apps (Android/iOS) at Aristocrat Gaming, achieving 99.8% crash-free stability and 25% faster feature releases through JIRA optimization. Delivered enterprise back-of-office solutions for Wynn Las Vegas users, launching a crisis simulation training SaaS improving readiness KPIs by 25%. Managed a $2.5M IT portfolio at Las Vegas Sands with 90% on-time delivery, driving a 70% reduction in cyber risk via SSO and vulnerability remediation. Led Scorpion’s mobile SaaS and payments launch (Stripe integration), increasing engagement by 40% and saving $500K annually.🧠 Delivered AI chatbot programs for Verizon, Comcast, and Bell Canada, improving CSAT by 15%+ and data accuracy by 80%. Championed Agile transformations increasing velocity by 50%+ and team productivity by 65% at Age of Learning and other organizations.I bring a data-driven, results-oriented mindset, blending technical fluency with strong business acumen. My leadership style is rooted in servant leadership and transparency, ensuring every team member understands the “why” behind each initiative.Core Competencies:Program Strategy | Agile Delivery Leadership | SaaS & Cloud Execution | AI/ML Integration | ERP Implementation | Risk Management | Stakeholder Engagement | Cross-Functional Collaboration | Vendor Governance | OKR & KPI ReportingTools: JIRA | Confluence | Azure DevOps | Smartsheets | MS Project | Monday.com | Trello | SharePoint | Miro | Lucidchart | ServiceNow | Slack | MS Teams
Experience
Technical Project Manager
Jan 2026 — Present
Education
Syracuse University
B.S.
Skills
- Project Management
- Copywriting
- Digital Strategy
- Digital Media
- Email Marketing
- Mobile Applications
- Video
- Interactive Marketing
- Agile Methodologies
- Management
- Photography
- Photoshop
- Process Improvement
- Broadcast
- Leadership
- Social Media Marketing
- Cms
- Blogging
- Cross-Functional Team Leadership
- Content Strategy
- Entertainment
- Online Marketing
- Content Development
- Final Cut Pro
- Adobe Creative Suite
- Advertising
- Writing
- Sdlc
- Film Production
- Social Media
- Film
- Video Production
- Web Video
- Scrum
- Screenwriting
- Editing
- Web Content
- Television
- Producing
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