Charles Cox

About Charles Cox

Experienced Law Enforcement and Loss Prevention Professional with a demonstrated history…

Experience

1. Regional Loss Prevention Manager

   America's CAR-MART, Inc.

   Jan 2024 — Present · Nashville, TN, US

   Develop and implement comprehensive asset protection strategies, processes, and best practices to safeguard company assets, mitigating financial and material losses resulting from theft and fraud. This involves conducting thorough analyses, collaborating with cross-functional teams, assessing key opportunities, and creating long-range plans and project timelines.Identify, deter, investigate, and resolve violations of company policies and criminal activities by conducting in-depth investigations into alleged fraud and other illegal activities. Gather evidence, take statements, compile detailed case reports, and provide courtroom testimony as necessary. Collaborate with other investigative entities in joint efforts.Minimize loss by proactively identifying potential acts of dishonesty through exception reporting, behavior observation, surveillance, and internal referrals. Adhere to the company\'s Loss Prevention Guidelines, Wicklander-Zulawski (WZ), and industry best practices during interviews and investigations.Prepare accurate and detailed case reports that document investigations, preserve evidence, and involve interactions with law enforcement. Testify in criminal and civil court actions as required.Collaborate with dealership and department managers and associates to enhance loss prevention awareness. Determine necessary corrections to asset controls, influence the implementation and execution of control corrections, and educate managers and associates on operational controls and processes.Foster accountability for policies and procedures, ensuring adherence to loss prevention-related guidelines. Monitor reporting, conduct operational and inventory reviews, gather data, audit results, and track deficiency trends to identify opportunities for improvement.Support safety, ethics, and compliance programs within the organization.