Charles Choate

About Charles Choate

I’m a Data and Analytics Leader with over two decades of experience driving insight-led transformation, operational excellence, and risk-mitigating analytics across some of the world’s leading financial institutions, including Wells Fargo and Bank of America.Throughout my career, I’ve specialized in turning complex data into clear, actionable strategy—bridging analytics, business objectives, and regulatory expectations to deliver measurable impact. Whether building remediation analytics programs to strengthen compliance readiness or designing enterprise-level data frameworks that uncover customer insights, my focus is always on creating scalable, defensible solutions that drive both control and performance.I’ve spent the last several years building and leading high-performing, cross-regional analytics teams—mentoring and developing analysts across the U.S. and India—to elevate data capability, strengthen governance, and deliver transparent, audit-ready results. My approach combines technical depth in SAS, SQL, and forecasting with strategic collaboration across Legal, Risk, Audit, and Executive leadership to align analytical rigor with business goals.I’m passionate about empowering data-driven decisioning at scale—turning analytics into a catalyst for smarter strategy, stronger risk management, and better customer outcomes.

Experience

1. Executive Director - Analytic Senior Manager

   Wells Fargo

   Mar 2019 — Present · Charlotte, NC, US

   In this role, I lead the end-to-end analytics lifecycle—spanning requirements, data sourcing, QA, execution, and regulatory documentation—to ensure transparent, audit-ready decisioning aligned with regulatory standards. I partner with executive leadership to shape enterprise remediation strategies that reduce customer impact, strengthen compliance posture, and accelerate issue resolution.I’ve built and led a high-performing, 15-member remediation analytics team, implementing advanced analytical methods to identify and redress customer impacts within Home Lending. My focus on coding standards, peer reviews, and cross-training improved data consistency and team efficiency while elevating documentation and governance across programs. I work closely with Audit, Compliance, and Validation partners to resolve findings, eliminate control gaps, and ensure sustained regulatory alignment.Key Skills:1. Remediation Analytics2. Regulatory Compliance3. Data Governance4. SAS & SQL Analytics5. Risk Mitigation6. Operational Excellence7. Team Leadership8. Cross-Functional Collaboration9. Forecasting & Modeling10. Process Optimization

Skills

• Banking
• Essbase
• Tableau
• Business Analysis
• Mortgage Lending
• Strategy
• Analysis
• Ms Excel Pivot Tables
• Data Visualization
• Microsoft Powerpoint
• Microsoft Word
• Compliance
• Sql
• Vba
• Powerpivot
• Optimal Blue
• Python
• Jmp
• Analytics
• Speech Analytics
• Data Mining
• Teradata Aster
• Pricing Strategy
• Data Analytics
• Sdlc
• Nice Call Recording
• Teradata
• Microsoft Sql Server
• Microsoft Office
• Sas
• Microsoft Excel
• Risk