Charles Arthur Williams
Deputy Manager CSR – Navi Mumbai Region & heading CSR Training – India at WNS Global Services
- Role
- Deputy Manager Csr at WNS
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Charles Arthur Williams
Sustainability professional with 15+ years of rich and varied cross cultural experience in CSR, Customer service & Sustainability. An effective communicator with strong relationship management skills, engaged within Operations, Quality support, Training support & networking – within organization, project partners and allied agencies.Heading CSR Training (India) & sight (Regional) function at WNS Global Services, responsible for conceptualisation, formulation of strategies and management of the programmes aimed at addressing importance of education in India.
Experience
Deputy Manager Csr
Nov 2022 — Present · Mumbai, IN
Education
St. Joseph's Degree & PG College
Bachelor of Arts (B.A.), English Language and Literature, General
2003 — 2005
Skills
- Management
- Performance Management
- Crm
- Operations Management
- Service Delivery
- Business Analysis
- Customer Relationship Management (Crm)
- Mis
- Employee Engagement
- Bpo
- Leadership
- Vendor Management
- Outsourcing
- Team Management
- Call Centers
- Business Process Outsourcing (Bpo)
- Team Leadership
- Training
- Customer Satisfaction
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