Charles Childers

Executive Operations Management | Strategic Operations Leadership | Process Optimization/Efficiency | Business Operations Excellence | Operational Strategy Development | Performance Metrics | Change Management

Role
Director, Customer Support Operations at Morningstar
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Charles Childers

During my career progression, I am dedicated to driving operational excellence, optimizing processes, and delivering strategic results that align with organizational goals. My expertise spans overseeing complex operations, leading cross-functional teams, and implementing initiatives that enhance efficiency, profitability, and growth.Moreover, I am responsible for developing and executing operational strategies that streamline workflows, improve productivity, and ensure the effective use of resources. I excel in managing large-scale projects, implementing process improvements, and leveraging data-driven insights to make informed decisions and drive operational success.My experience includes overseeing daily operations, managing budgets, and ensuring compliance with industry standards and regulations. I am skilled in identifying opportunities for improvement, driving change initiatives, and fostering a culture of continuous improvement and operational excellence.Additionally, I have proven technical skills in Salesforce | Oracle | JIRA | Globe | Remedy | Workday | Tableau | WebEx | Microsoft Office Suite | Visio | Minitab | SAS Business Intelligence Software | Store Inventory Management SystemLet’s connect to discuss how my experience can contribute to achieving your organization’s strategic objectives, optimizing operations, and driving sustainable success.

Experience

  1. Director, Customer Support Operations

    Morningstar

    Jan 2025 — Present · Chicago, IL, US

Education

  • Augustana College

    Bachelor of Arts - BA

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Charles Childers — Director, Customer Support Operations at Morningstar in Chicago, IL, US | Unifers