Charles Wittich
Insurance Operations Manager
- Role
- Market Agency Leader at NavSav Insurance
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Charles Wittich
As Director of Growth & Channel Expansion for Monarch Sky MGA and NuSureCo Insurance…
Experience
Market Agency Leader
Jul 2025 — Present
Directed all operations for sales and service across personal and commercial lines in the Beaumont region. •Managed 25+ managers, producers, account managers while aligning service operations with sales growth and retention goals. •Designed and implemented a comprehensive service restructuring plan for the Nederland Cluster that established specialized roles for retention, reshops, and customer service, centralized call queues, and Epic documentation standards to improve accountability, client retention, and operational efficiency. •Oversaw performance targets of $50K+ new business premium per producer. •Implemented KPI accountability and streamlined Epic tracking between sales and service. •Developed sales and service training resources, including scripts, call guides, and onboarding tools.
Education
Wolfforth EMT School
EMT, Medical
2010 — 2011
National Academy of Sports Medicine
Certified Personal Trainer
2008 — 2010
Champions School of Real Estate
Real Estate Agent
2016 — 2017
Kaplan University
Insurance Adjuster
2009 — 2010
South Plains College
Fire Science/Fire-fighting
2010 — 2011
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