Charles Ward

Senior Consultant @Deloitte

Kansas City, MO, US

Collaborate with communications, change, and learning teams to deliver on leadership and end-user expectations and needs Execute against a deployment strategy and approach to drive all phases of deployment and prepare tax practitioners for upcoming releases Participate throughout the software development lifecycle (SDLC) and maintain appropriate business engagement in requirements gathering, writing, and meeting business needs Manage simulations including establishing selection criteria, readiness, support and feedback Engage in product launch activities and partners with support teams to manage post-production activities