Charles Schoeneberger
IT Leader| Incident/Vendor(MSP/BPO)/Lean Management, Change Enablement |Process & Hardware/AV Transformation | Legal IT | WIIFWe Mindset/Process Creation | GenAI Business Processes | Service Delivery Quality|
- Role
- IT Consultant at J&k Solutions, Inc
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Charles Schoeneberger
Analytical IT Leader with 11+ years of experience in Diverse Technological Environments, including the Service Delivery Sector. Adept at implementing ITIL models and driving technological growth. Competent in leading high-performing teams, managing complex IT projects, and developing effective strategies for internal and external service improvement. Strong background in integrating key IT security and project management principles. Proven track record of successfully orchestrating service desk operations, achieving high customer satisfaction rates, and fostering staff development and team cohesion.
Experience
IT Consultant
Feb 2026 — Present · Minneapolis, MN, US
IT Freelance projects for greater Minneapolis/St Paul, Minnesota clients.
Education
Saint Mary's University of Minnesota
Master's degree M.S.
University of North Dakota
Bachelor's Degree B.S.
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