Charles Rischmann
Senior Sales Executive @Goodays
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WORK HISTORY
Senior Sales Executive @Goodays
Critizr is a technology company that uses customer feedback to help companies build better customer experiences.For consumers, we believe sharing an opinion should be as easy as messaging a friend. We provide a solution that enables millions of feedback interactions every month with any store manager in Europe. With our team of unique experts, we designed and built the most powerful Customer Experience Platform to date. Critizr drives the customer experience transformation across the enterprise as we partner daily with local retail outlets through the organisation all the way up to the board room.Our platform is easy to use, fast to implement and you get immediate customer impact with the first conversation started by your customers no matter what the feedback channel.Enabling over 30k store managers and corporates Critizr has key references across Europe such as Carrefour, Total, Thomas Cook, Douglas, Flunch, and Credit Agricole.With deployments in over 30 countries, we are rapidly becoming the global customer experience leader.
SKILLS
ABOUT CHARLES RISCHMANN
More than 15 years of experience in sales of software solutions to SMB and Large Accounts. Strong ability to convince customers towards optimal sales, through high level of determination, positive attitude and hard-work.Constantly focusing on connecting with the optimal people in sectors such as distribution, retail, food industrie and hospitality, to remain up to speed with any developments in these areas. Familiarity and ease in integrating with new / innovative technologies. Experienced in the establishment of a pipeline construction strategy through the implementation of territorial planning (account listing, strategic directions) Expertise in the elaboration of action plans in order to develop business on strategic accounts. Strong knowledge of sales process on large accounts (Challenger Sale, MEDDPIC, SPIN, ADAPT).Graduated at Toulouse Business School, France, in 2003, focusing on Business in an International Environment with 1 year at Portobelo College, Dublin, Ireland.Fluent +: French-English
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