Charles Haynes

About Charles Haynes

As the Director of Operations, with the help of my team- I turn strategy into seamless…

Experience

1. Director of Operations

   Morrison Millwork

   Jun 2025 — Present · Charlotte, NC, US

   As Director of Operations, I provide executive leadership across all facets of operational performance, aligning people, process, and technology to drive sustainable business growth. I work to create a culture where people feel supported and capable of delivering at a high level, ensuring that teams are engaged, accountable, and aligned to the company’s vision.I oversee end-to-end operations including logistics, warehousing, delivery, installation, fleet management, and service operations, ensuring seamless execution that supports both customer satisfaction and bottom-line results.With a focus on continuous improvement, I build and refine operating processes that maximize efficiency while cultivating a culture of ownership, collaboration, and growth. My leadership approach centers on developing talent, building strong cross-functional teams, and ensuring every team member understands how their role connects to organizational success. I am committed to building operational environments where people thrive, teams execute with excellence, and businesses achieve long-term, scalable growth.Core Focus Areas:Executive leadership of operations, logistics, and service divisionsLeadership development, coaching, and team building across all levelsDevelopment and implementation of scalable SOPs, Playbooks and Operational FrameworksProcess design to optimize workflows and resource utilizationFleet and equipment management to ensure operational readiness and safetyCross-functional collaboration to align operations with company growth targetsLeadership of high-performing teams focused on collaboration, execution, quality, and excellenceData-driven decision making using KPIs & Metrics