Charles Oriji
Top-Performing Sales Professional | Expert in Customer Relationships & Revenue Growth | B2B/B2C Sales Strategist | Proven Leader in Lead Generation & Account Management
- Role
- Restaurant General Manager at Dunkin Donuts
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Charles Oriji
As an accomplished sales professional with a proven track record of building strong…
Experience
Restaurant General Manager
Jun 2023 — Present
Key Responsibilities and Achievements Recruit, hire, onboard, and develop restaurant team members. Plan, monitor, and appraise employee performance, providing constructive feedback and coaching. Lead team meetings to communicate priorities, goals, and results. Deliver training to team members to improve performance and ensure operational excellence Perform all responsibilities of restaurant team members when needed to ensure smooth operations. Review guest feedback results and implement action plans to enhance guest satisfaction. Execute new product rollouts, including team training, marketing initiatives, and sampling. Coach the team to drive sales and improve profitability. Control costs effectively to maximize profitability. Create a welcoming and positive atmosphere that ensures excellent guest satisfaction. Processed payroll for employees, ensuring accuracy and compliance with federal, state, and company policies.
Education
DePaul University
Bachelor of Arts
2016
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