Charles Morse
Office 365 Email Administrator @Vision Technologies
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WORK HISTORY
Office 365 Email Administrator @Vision Technologies
Performed incident reports on compromised email accounts using Microsoft Defender, Exchange Online, Barracuda and other Microsoft 365 tools to identify and mitigate future issues, decreasing compromised accounts by 30% in 6 months.• Reduced data leakage via social engineering attacks utilizing Proofpoint Security Training by conducting email phishing campaigns and end user training. • Audited and Enhanced organization’s Office 365 security score utilizing Azure Active Directory, Microsoft Defender and Exchange Online for over end users.• Spearheaded organizational wide password expiration policy, updating user passwords and requiring annual password resets and password complexity, decreasing compromised accounts by 30%.• Led campaign to update all legacy email addresses to first initial plus last name format for over 4500 end users.• Created Data Loss Prevention Policies in Exchange Online to automatically encrypt emails containing personal identifiable information.• Created sensitivity labels in Microsoft Purview to notify users before exchanging sensitive information.• Managed remote email journaling utilizing Barracuda Network Cloud Archiving Service. • Developed and modify PowerShell scripts to perform administrative tasks, remediate issues, and develop specialized queries and reports. • Helped resolve user issues related to licensing, email accounts/aliases, and permissions.• Troubleshoot end user devices including iPhones, Androids, and Windows devices.• Provided written documentation for end users to perform best security practices with SharePoint, OneDrive, Microsoft Authenticator Application, and Outlook.• Provided guidance and recommendations for Office 365 Roles and create custom roles and permissions.• Resolved issues with ADFS and AD GPOs/Permissions.• Configured email firewall utilizing Proofpoint Email Protection.
EDUCATION
Bowie State University
B.S., Communications Technology
Colorado Technical University
Master’s Degree, Management Information Systems and Services
SKILLS
ABOUT CHARLES MORSE
Throughout my professional career, I was the go-to for everyone regarding problem solving. Today, nothing has changed. I am the first point of contact handling a wide variety of cybersecurity issues.Cybersecurity threats can be a stumbling block in achieving business goals. My past work experience contributed to my advanced interest in cybersecurity and my career transitioned from end user break-fix issues to the rapidly evolving cybersecurity sector.As a seasoned Office 365/Email Administrator, I fill many roles relating to cybersecurity including authorization, authentication, compliance, risk assessment, investigations and security audits to name a few. I strive to recommend and implement solutions to resolve cybersecurity challenges. My natural flair for problem resolution and keen focus on advanced persistent threats, digital malware, forensics and incident response capabilities allow me to stay abreast of developing tactics employed by threat actors. In a career spanning over 10 years, I have experience working across Azure AD, Microsoft Defender and Microsoft Purview portals with a variety of end users ranging from beginner to advanced.I have several certifications including Microsoft 365 Administrator Expert, Microsoft Certified: Cybersecurity Architect Expert, Microsoft Certified: Security Operations Analyst Associate, Microsoft Certified: Azure Fundamentals, Microsoft Certified: Office 365 Administration, CompTIA Security+, CompTIA CySA+ and CompTIA Security Analytics Professional. I\'m looking forward to applying my theoretical knowledge and technical skills to practical applications by employing the latest in cybersecurity technology. Want to know more? Let\'s get in touch!
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