Charles Malue

About Charles Malue

I’m a results-driven field service engineer with a strong background in electrical power systems, testing, and troubleshooting. My career began as a Nuclear Electronics Technician in the U.S. Navy, where I developed a deep understanding of complex electrical systems, rigorous safety protocols, and precision diagnostics under high-pressure environments. After transitioning to the private sector, I joined Avtron Power Solutions as a Field Service Engineer, applying my military-honed skills to support and maintain load banks and critical power equipment across a wide range of industries. My dedication to technical excellence, client satisfaction, and continuous learning led to my promotion as Lead Field Service Engineer. In my current role, I lead service projects, mentor junior technicians, and ensure the delivery of top-tier service to our clients. I thrive in challenging environments and take pride in delivering reliable power solutions that keep critical systems running smoothly.

Experience

1. Regional Field Service Manager, East

   Avtron Power Solutions

   Jan 2026 — Present · Cleveland, OH, US

   As Regional Field Service Manager, oversees service operations, technicians, and customer satisfaction across the Eastern US, Canada and Mexico; ensuring high-quality, efficient support for products or services, managing teams, coordinating with sales, handling escalations, and linking field needs with corporate engineering. Manage dispersed assets, train technicians, deal with on-site issues, and drive service excellence to support regional growth.

Education

• Nuclear Power School - Naval Nuclear Power Training Command (NNPTC)

  Nuclear/Nuclear Power Technology/Technician

  2015 — 2016