Charlie Klausen
Director of IT Operations & Security
- Role
- Director of IT Operations & Security at Encore Fire Protection
- Location
- East Providence, RI, US
- LinkedIn followers
- 500 followers
About Charlie Klausen
Seasoned professional with nearly 20 years in server administration, SaaS operations, and IT Management, bringing a robust portfolio of skills to empower end users and collaborate effectively as a business partner. Extensive practical experience, demonstrated leadership, and a proven track record in managing complex IT ecosystems through tactical thinking and strategic planning.
Experience
Director of IT Operations & Security
Mar 2025 — Present · Pawtucket, RI, US
Education
Gibbs College
PC Networking Certification, Computer and Information Sciences and Support Services
2006 — 2007
Harvard Business School Online
Credential of Readiness (CORe), Business/Managerial Economics
Skills
- Software Documentation
- Sharepoint Administration
- Technical Support
- Higher Education
- Troubleshooting
- Powerpoint
- Microsoft Excel
- Active Directory
- Windows Server
- Management
- Networking
- Public Speaking
- Information Technology
- Windows
- System Administration
- Help Desk Support
- Customer Service
- Microsoft Office
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