Charles Kelly

Senior Business Analyst Salesforce Administrator @Point32Health

Plymouth, MA, US
EMAILS
c••••••••@point32health.org
MOBILE NUMBERS
+16•••••••82

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WORK HISTORY

Oct 2021 — Present

Senior Business Analyst Salesforce Administrator @Point32Health

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Point32Health is the name of the parent company of Harvard Pilgrim Health Care and Tufts Health Plan.\\\\n\\\\nSame duties as previous role plus:\\\\n- Act as a subject matter expert for legacy Harvard Pilgrim Salesforce orgs.\\\\n- Work within an agile/scrum team to deliver Salesforce upgrades and implement new features.\\\\n- Provide data extracts and analysis for migration and integration.\\\\n- Build reports and dashboards according to business needs.\\\\n- Troubleshoot and triage production support issues.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

SKILLS

InsuranceHipaaHealthcare IndustryMedicareMicrosoft OfficeEmployee BenefitsCustomer ServiceHealthcareHmoMicrosoft ExcelHealth Care ReformClaimHealth InsuranceMicrosoft WordManaged CareOutlookPowerpointCall CenterCall Centers

ABOUT CHARLES KELLY

Experienced Salesforce Administrator with a strong understanding of the Salesforce…

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Charles Kelly — Email, Phone Number & Contact Info | Unifers