Charles K.
Sr. Data Operations Manager | Solutions Architect | CRM Workflow Design | Tableau Reporting Expert | MBA Strategic Operations
- Role
- Sr Data Operations Manager at Winsor Group
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Charles K.
Data/ops platform owner building automation layers that become the operating system for…
Experience
Sr Data Operations Manager
Jul 2022 — Present · New York, NY, US
Designed Salesforce dashboards and CRM workflows, implemented Tableau reporting for managerial insights, and automated dynamic algorithms for workload distribution.• Led technology team utilizing Monday.com to identify and organize automation opportunities, execute process transitions, and maximize efficiency for long-term production improvements allowing program to scale up 10x from 40 abatements a month to 400.• Developed solution to allow 50+ field staff in construction and community outreach to utilize a Form embedded in their Teams apps to drop into SharePoint and get swept into our CRM system in real time to trigger automated NTPs to contractors and SMS updates to residents.
Education
Pace University - Lubin School of Business
Master of Business Administration (MBA), Strategic Management, 3.6
2017 — 2020
Monmouth University
Business, Management
2008 — 2010
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.