Charles Itsuokor

Project Manager @Enn Projects Ltd

London, GB

Responsible for.•Led and delivered complex, cross-functional projects from initiation to completion, ensuring alignment with strategic goals and successful outcomes.•Identified and implemented cost-saving initiatives, achieving a 12% reduction in procurement costs without compromising service quality.•Introduced Agile Scrum methodologies, improving team delivery speed by 25% and enhancing customer satisfaction and retention.•Directed cross-functional teams—including developers, analysts, and testers—ensuring timely delivery of high-quality software upgrades.•Negotiated with third-party vendors, improved vendor processes, and strengthened supplier relationships.•Developed and implemented robust risk management strategies, resulting in 98% of projects being completed on schedule.•Provided leadership for continuous improvement across all stages of the organization’s service portfolio lifecycle.•Acted as the primary point of contact for customer financial matters and contractual obligations, overseeing invoicing and financial reporting.•Managed property liabilities register, approved rent and service charge payments, and supported monthly billing processes in collaboration with the Accounts Team.•Oversaw business rates and utilities, and supported the Asset Manager with data collection for options appraisals and workplace strategy delivery.•Facilitating, Directing, coordinating and optimizing project requirements for the Bank card business /e-payment division.•Assisted in managing a portfolio of IT projects totaling £5M in annual funding.•Directing, Supervising, Influencing, and Motivating cross-functional and cross-department initiatives across project.•Monitoring and tracking Payment Card compliance for internal processing and service provider businesses.

UNILAG

Master of Science (MSc), Economics

Delta State University Abraka

B.Sc, Economics