Charles Hamilton
Tier II Software Support Analyst
- Role
- Tier Ii Software Support Analyst at Upland Qvidian
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Charles Hamilton
Senior IT professional serving in various roles within Professional Services and Customer…
Experience
Tier Ii Software Support Analyst
Nov 2012 — Present · Cincinnati, US
Skills
- Call Centers
- Business Intelligence
- Sales
- Visio
- Agile Methodologies
- Management
- Software Development
- Pre-Sales
- Project Management
- Saas
- Customer Relationship Management (Crm)
- Salesforce.com
- Professional Services
- Telecommunications
- Integration
- Enterprise Software
- Requirements Analysis
- Software Documentation
- Sdlc
- Testing
- Quality Assurance
- Solution Selling
- Troubleshooting
- Crm
- Technical Support
- Business Analysis
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